AI interaction offers no way to decline the AI

The guard to add

@app.post('/chat')
def chat(req: ChatRequest):
    reply = client.chat.completions.create(model=MODEL, messages=req.messages)
    return {'reply': reply.choices[0].message.content}

@app.post('/chat')
def chat(req: ChatRequest):
    if prefs.get(req.user_id, 'ai_opt_out'):
        return route_to_human_agent(req)          # the model never runs
    reply = client.chat.completions.create(model=MODEL, messages=req.messages)
    return {'reply': reply.choices[0].message.content, 'actions': ['talk_to_human']}

Every rule this guard addresses

Binding law — in force (1)

• KZ
  • Users may refuse to interact with an AI system unless a law makes the interaction mandatory (Kazakhstan AI Law Art. 16(1)(6)) Art. 16(1) (rights of users)

Related incidents

No guardrail sits on this exact control; these incidents are cited by guardrails on related controls.

• Meta says it will use people's interactions with Meta AI to personalize content and ads (2025-10; disclosed by the operator). On October 1, 2025 Meta announced that from December 16, 2025, in most regions, it would use people's interactions with AI at Meta to personalize the content and ads they see, with notifications to users starting October 7, 2025. Meta says that when people have conversations with Meta AI about topics such as their religious views, sexual orientation, political views, health, racial or ethnic origin, philosophical beliefs, or trade union membership, it does not use those topics to show them ads, and it points people to Ads Preferences and feed controls to adjust what they see. The entry records the operator's own description of its practice. Source: Meta Newsroom (2025-10-01) · evidence grade: primary · cited by Do not profile people from AI-inferred emotions or sensitive traits without notice and opt-in
• Microsoft retires Azure Face emotion and identity-attribute inference (2022-06; disclosed by the operator). On June 21, 2022 Microsoft said it would retire Azure Face capabilities that infer emotional states and identity attributes such as gender, age, smile, facial hair, hair, and makeup: unavailable to new customers from that day, with existing customers given until June 30, 2023 to stop using them. Microsoft cited privacy, the lack of consensus on a definition of 'emotions', and the inability to generalize the link between facial expression and emotional state across use cases, regions, and demographics, and said that access to capabilities predicting sensitive attributes opens ways to misuse them, including stereotyping, discrimination, or unfair denial of services. It kept these capabilities for controlled accessibility scenarios such as Seeing AI. Source: Microsoft Azure Blog (2022-06-21) · evidence grade: primary · cited by Do not profile people from AI-inferred emotions or sensitive traits without notice and opt-in
• Hungarian regulator fines a bank for AI analysis of callers' emotions without notice or a way to object (2017-05; confirmed). In decision NAIH-85-3/2022 of 8 February 2022, Hungary's data protection authority found that Budapest Bank's speech-analysis software, which the bank said it introduced on 26 May 2017, automatically analysed recorded customer-service calls for keywords and for the emotional state of the caller and the employee, and that the results were used to rank calls and to select dissatisfied customers to call back. The Authority found that callers were not told at the start of calls about the voice analysis, the automatic evaluation of their emotions, or the resulting possible callback, and could not object; it rejected the bank's statement that the software contained no artificial intelligence. It found infringements of GDPR Articles 5(1)(a)-(b), 6(1), 6(4), 12(1), 13, 21(1)-(2), 24(1) and 25(1), ordered the bank not to analyse emotions in the voice analysis, and imposed a fine of HUF 250 million. The decision also records, from the bank's own technical file, that the emotion was unrecognisable in 91.96% of cases. Source: Nemzeti Adatvédelmi és Információszabadság Hatóság (Hungarian data protection authority), decision NAIH-85-3/2022, English version · evidence grade: primary · cited by Do not profile people from AI-inferred emotions or sensitive traits without notice and opt-in